Channel Partners

Channel partners form an important part of our business model, and have done for many years. Our partners know that we’re in it for the long term, not just a quick win. They also know we understand their challenges and how to help them overcome them.

At 9K we believe great partnerships come from strong relationships with mutual benefits. The quality of service we provide helps our partners keep their existing customers, increase share of wallet and win new business. This means we end up getting more business brought our way, and so everybody wins.

From time to time we ask our partners what is it that keeps them coming back to us. Here are the reasons that come up most often:

Our honesty

When our partners ask us a question, they know for a fact that they will get an honest answer: full, frank and unvarnished; as far as we’re concerned anything less would be a waste of everybody’s time, and invariably leads to a disappointed customer somewhere along the line.

Our sales focus

Throughout the bidding process, working behind or alongside the partner as required, 9K will do what it takes to help close the deal; it’s this drive to work as part of the sales team and make things happen that sets us so far apart from our competitors, and through it our partners, and therefore we, get results.

Our flexibility

No two customers’ needs are exactly the same, and throughout the customer lifecycle, from the bidding stage through to business-as-usual operations, flexibility is key to attracting and retaining business; we go the extra mile to ensure that the customer gets what they want without having to compromise unnecessarily.

Our partner model

Our operational processes are designed to be able to interconnect and integrate with those of our partners; whether they need a full subcontracted service, a parts & logistics service, or anything in between, we can cater for all scenarios