Vendor Partners

It’s hard to overstate just how important this phase is. Choosing this server or that disk array is meaningless in isolation: it has to form part of a strategy.

At 9K we work closely with our customers to determine exactly how and why the business needs its IT. Because we understand what business problems they face, we are able to translate this to a proper IT strategy, and so make the right decisions to get the technology to serve the business.

Source & supply

Our technical expertise allows us to help you to buy smarter and take advantage of those industry developments that really matter to your business. And with our highly efficient and integrated global supply chain network we can both save you money and get it all delivered on time.

Software support

We lower your support costs without compromising your software rights. Everything you need to keep your OS fully functional – patches, firmware, license to use and media updates – is included in our price.

Vendor Management

With 9K you get one throat to choke (or one back to pat, if you prefer) across your IT vendors; we consolidate all support contract administration and provide you with a single point of invoice and a single service provider to manage. This keeps things simple and saves you valuable time.

Full lifecycle services

Our engineers provide world-class support across the full lifecycle: we install, maintain, monitor, manage and decommission your IT, all of which allows you to leave the full running of your infrastructure in our capable hands.

Worldwide parts & logistics

Having the best engineers is not enough; a quality parts and logistics backbone is equally essential for a top notch support service. What is critical is to cater for any part failures that may occur while at the same time keeping costs under control. For years we have been striking this balance for our customers, with great success.

Green & secure disposal facilities

The importance of being able to getting rid of your IT safely cannot be stressed enough. You need to rest assured that the disposal of any physical assets will not damage the environment, and that your data will be irretrievably destroyed. At 9K, all such facilities comply with the relevant standards such as BS14001 and WEEE.

Flexible charging models

We understand that without the right financial model, the best technical solution in the world won’t fly. We also know that every organisation’s need is unique. Our flexible charging structures are therefore designed to make the deal work for you, whether your priority is to reduce capex or opex, consolidate budgets or any other concerns.