Consult
It’s hard to overstate just how important this phase is. Choosing this server or that disk array is meaningless in isolation: it has to form part of a strategy. At 9K we work closely with our customers to determine exactly how and why the business needs its IT. Because we understand what business problems they face, we are able to translate this to a proper IT strategy, and so make the right decisions to get the technology to serve the business.
While other IT companies do their best to come up with reasons for you to buy more stuff, we like to strip things down to what your business actually needs your IT to deliver, and then work out how to achieve it.
Getting this phase right sets the scene for everything that follows.